Xometry Acquires MakeTime - Partner FAQs

Do I have to create a new Xometry Partner account?

No. All of your MakeTime supplier data has been migrated over to the Xometry platform. To activate your Xometry partner account, please contact work@xometry.com.

Will the Shop Advantage Program continue?

Yes, the program and all of its benefits will continue under the Xometry brand name and through Xometry’s platform. Xometry partners will now also be eligible for the program.

What if I’m in both Xometry and MakeTime’s networks today?

You will remain a part of the Xometry Partner Network. You will need to go to Xometry’s Job Board to see the full range of jobs available from the combined company.

Why is being a part of a bigger network better for me?

The combined company will have more customers uploading more parts which means more jobs for you. We project our growth to accelerate as we introduce the expanded set of capabilities to MakeTime’s customer base, resulting in more jobs for our Partner Network. You will also now have access to expert engineers and supply chain leaders from both Xometry and MakeTime. 

 

 

Do we have to do anything on our end or am I going to receive an email that directs my MakeTime account to the new side?

All MakeTime supplier data has been migrated to Xometry. If you have not done so already, email work@xometry.com to activate your Xometry partner account and start taking jobs.  

 

With the merger happening will I still be paid on time?

Yes. All jobs running through the MakeTime platform will continue as normal and payment will be sent via check in the mail upon customer approval. Regarding future orders, Xometry pays twice a month via ACH so payments are just as quick.

Who is my new point of contact?

You can send all questions to work@xometry.com and our partner service team will help answer any questions you may have. 

 

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